Tags: technology*

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  1. After much consideration, the Red Herring judging panel has announced its Top 100 Europe winners today, recognising Europe’s leading private companies and celebrating these startups’ innovations and technologies across their respective industries. And we are proud to announce that Mopinion is among this group of winners.
    https://mopinion.com/mopinion-2020-red-herring-top-100-europe-winner/?utm_content=buffer3e0de&utm_medium=social&utm_source=facebook.com&utm_campaign=buffer/
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  2. Gamification has become a popular tactic in web design since it first burst onto the digital scene over 10 years ago. It’s everywhere you look, both on- and off-screen, and nobody is denying that it can do wonders for conversions – but what about the wider impact of gamification on business and technology?
    http://usabilitygeek.com/achieving-better-engagement-through-ux-the-secret-to-gamification/
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  3. MOTI ONE adopts advanced Meta Tech heating technology to ensure great taste. Each element of the MOTI ONE is assigned a specific function which combines to offer unparalleled flavor, paired with cutting-edge sophistication all-housed within a strikingly modern pod. In other words, Meta tech cashes in on the latest technology to provide superior taste and sensorial convenience.
    http://prnewswire.co.uk/news-releases/moti-globally-launches-moti-one-with-innovative-heating-system-to-optimize-user-experience-848723728.html/
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  4. The finance industry has been undergoing quite a few changes over the last few years. Financial institutions that were once very traditional are now looking to adopt best practices used by more agile and flexible FinTech organisations. These practices that will not only enable these organisations to adapt to a fast-changing and increasingly tech-driven industry ecosystem, but also meet the rising expectations of their research-savvy and technologically inclined customer base.
    In this article, we will analyse the current state of the financial industry as well as summarise 5 best practices for Financial Companies entering into the ‘Digital Age’ .
    https://mopinion.com/best-practices-for-financial-companies-entering-the-digital-age/
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  5. If Walker’s report ‘Customers 2020: A Progress Report’ is to be believed, customer experience will be the key brand differentiator over price and product by the year 2020.

    If that be so, you as a business owner will need to improve the customer experience of people buying your product or service. Positive customer experience will make your customers keep coming back for more.
    https://www.bmmagazine.co.uk/business/9-tips-for-delivering-a-good-customer-experience/
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  6. With the passing of time, a lot of retailers have started to experiment with the latest technology. Although, we know that technology is really important to any retail organization, and retailers are doing their best to serve their customers. On this journey of customer satisfaction, retailers work towards implementing the ideas and also ensure that the entire process is seamless. Over the years, customers have become connected to their favourite brands in a way that was never seen before. One of the most common ways is by interacting with them on the various social media platforms where the brands educate and provide relevant information to the consumers.
    https://www.entrepreneur.com/article/329922/
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  7. For modern business owners, tracking their customer and related experiences is really crucial to stay a step ahead of the competition. As the market says, customer experience (CX) is the key driver of any businesses’ success. With technological advancements, the business domain is now gifted with social media analytics as-well-as tailored software that track customer experience across multiple channels. In this article, we will be discussing how your small business can utilize these customer experience analytics and drive home your business-critical customers.
    http://customerthink.com/tracking-customer-experience-analytics-helps-small-businesses/
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  8. Mopinion is dedicated to providing its customers with the best possible feedback analytics software on the market. In order to maintain this status, our team strives to make constant and valuable improvements to our platform. We do this using the feedback provided directly by our customers. That being said, we’re happy to announce the release of the seven exciting new updates, including new machine learning technology, new feedback form metrics, and much more.
    https://mopinion.com/november-product-update/
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  9. Usability is not a new concept and has been part of the healthcare discussion for several years. Healthcare solutions offering intuitive user experiences reduce clinician burden and decrease task time. Strengthening this usability, however, is still challenging. It requires us to engage our users in meaningful ways that enable them to provide actionable feedback.
    https://www.beckershospitalreview.com/healthcare-information-technology/turning-user-feedback-into-usability-success.html/
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  10. Microsoft is adding a new Archive feature to its new cross-platform Skype app, for the times when you want to hide conversations instead of deleting them. The new feature is currently available in the latest preview release (8.29.76.16), which started rolling out on all platforms this week.
    https://www.onmsft.com/news/skype-preview-app-adds-new-option-to-archive-conversations/
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Mopinion is a proud sponsor of User Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.