Usability is not a new concept and has been part of the healthcare discussion for several years. Healthcare solutions offering intuitive user experiences reduce clinician burden and decrease task time. Strengthening this usability, however, is still challenging. It requires us to engage our users in meaningful ways that enable them to provide actionable feedback.
https://www.beckershospitalreview.com/healthcare-information-technology/turning-user-feedback-into-usability-success.html/