Shopping cart abandonment is an occurrence that plagues many retailers and webshops all over the world on a daily basis. By definition, shopping cart abandonment is when a potential customer starts the checkout process for an order online but drops off before completing the purchase. You will probably all agree with me when I say that the thought of the customer getting all the way to the shopping cart only to leave empty-handed is a very troublesome one, which is why it’s important to take action and stop it.
https://mopinion.com/5-user-experience-ux-strategies-to-reduce-shopping-cart-abandonment/
User onboarding is the period in which your business is likely to receive the most feedback and support questions from your customers as they want to get started using the product. This makes onboarding an ideal moment to learn from your customers and use those learnings to improve.
https://mopinion.com/user-feedback-the-secret-to-successful-user-onboarding/
User experience (UX) design is the process of building relationships between products and prospects or customers through a digital or physical experience that involves engineering, marketing, graphical, industrial and interface designs. UEGroup CEO Tony Fernandes in an interview with CMSWire called UX design an “interactive brand experience that takes the place of establishing credibility and connection in the way that logos and taglines did in the past.”
https://www.cmswire.com/customer-experience/what-is-user-experience-ux-design/
Like always, Mopinion is committed to providing the best possible feedback analytics solution out there. This means our team must work continuously to improve and make meaningful changes to our platform, which is made possible thanks to feedback provided by our customers. Having said that, we are really excited to announce the launch of several new features and updates, important security updates and other visual enhancements!
Here is an overview of the latest and greatest…
https://mopinion.com/april-product-updates-web-notification-mobile-sdk/
In an era of smart cities — that are designed to be productive, accessible and liveable — driving down pothole-ridden streets should be an annoyance of the past.
Likewise graffitied walls or abandoned trollies, problems of yesterday’s urban environment.
Yet the concept of smart cities remains exactly that, an idea yet to materialise and a theory yet to transition into practice.
https://www.arnnet.com.au/article/637509/how-one-sydney-start-up-connecting-smart-cities-citizens/
Payment solutions have come a long way from cash and chip-and-pin, and high-profile technology, such as Amazon Go, is making it one of the most watched areas of retail. In this interview, RetailTechNews speaks to Will Broome (pictured below), CEO & founder, Ubamarket, who are bringing this sort of technology to the UK, to understand why change is required when it comes to payments.
https://www.retailtechnews.com/2018/04/13/the-rapid-pace-of-change-in-payments-qa-with-ubamarket/
The unrelenting evolution of technology shows no signs of abating.
And nowhere is this more clearly evidenced than in ecommerce.
Gone are the days when shoppers would meander online to determine if an online order was right for them.
Today, technology is not only helping customers keep track of their purchases and giving them different options for paying, it's also fundamentally altering the ways in which those consumers interact with online retailers.
https://www.manchestereveningnews.co.uk/business/business-news/manchester-ecommerce-ukfast-technology-digital-14544507/
There are three core segments in e-commerce: marketplace, payments, and logistics. Of the three, payment is the most sensitive segment for the obvious reason that it handles your customer’s money and therefore, by extension, affects your bottom line.
With that in mind, how do you figure out the types of payments you should accept and how to integrate that into your new online store? What kind of security would you need? And what about compliance with local regulations and standards?
http://techwireasia.com/2018/04/what-you-need-to-know-about-payments-in-e-commerce/
We no longer have to imagine the idea of talking robots and artificial intelligence via sci-fi literature and future-gazing motion pictures. With the power of cognitive-first applications and machine learning, organisations around the world are leveraging cognitive computing across industries such as manufacturing, healthcare, agriculture, marketing and defence to name just a few. By analysing masses of data collected through connected devices, sensors and user journeys, cognitive computing can support smarter solutions by processing the data efficiently.
https://www.itproportal.com/features/is-your-business-ready-to-go-cognitive-first/
What is an e-commerce site without mobile-ready designs? Obviously antique! Mobile devices are the present and the future of e-commerce and marketing. Mobile users took over desktop traffic a long time ago. Irrespective of your website builder platform and CMS, you need to take a step towards optimizing your website for your mobile using customers right now. A good mobile-ready site is easy, light, fast and navigation-friendly.
https://www.socpub.com/articles/e-commerce-tips-future-proofing-your-magento-website-better-ux-15952/
