Uber is planning to tweak the historical pick-up and drop-off logs that drivers can see in order to slightly obscure the exact location, rather than planting an exact pin in it (as now). The idea is to provide a modicum more privacy for users while still providing drivers with what look set to be remain highly detailed trip logs.
https://techcrunch.com/2018/04/24/uber-to-stop-storing-precise-location-pick-ups-drop-offs-in-driver-logs/
The display notch of the OnePlus 6 will be hideable, the company’s co-founder and Chief Executive Officer Pete Lau said Wednesday. While responding to a fan question posted on the firm’s official product forums, Mr. Lau revealed the Chinese phone maker initially opted against the ability to hide the cutout of its next Android smartphone but went back on its decision following user feedback. Regardless, “the best way to experience the OnePlus 6 is using the full potential of the display,” the official said.
https://www.androidheadlines.com/2018/04/oneplus-6-display-notch-to-be-hideable-due-to-user-feedback.html/
A customer-centric approach has always been a fundamental strategy for business. However, lately it seems to have become more of an idyllic vision than a reality.
Technology allows us to reach customers across the globe. But, it has simultaneously driven us further apart. Whereas businesses used to be in tune with their customers' every need, many corporations today have gained a reputation for being both out of touch with their customers, and slow to innovate.
https://www.entrepreneur.com/article/308367/
You can’t please everybody, and the people who design tech interfaces know this truth all too well.
These folks have to consider conflicting suggestions from users to improve the experience on their favorite platforms, but their customers aren’t the only
https://www.entrepreneur.com/article/309538/
Twitter can be a very effective tool for addressing questions about a brand’s product or services, but it’s not being used effectively, according to a new study.
https://www.entrepreneur.com/article/247390/
As more companies and brands monitor and participate in community dialogues, they need to be aware that the loudest consumers don’t always represent the majority.
https://www.entrepreneur.com/article/252318/
Dealing with complainers and haters in social media can, of course, be tricky. What you need is a framework for how to do it right.
https://www.entrepreneur.com/article/273748/
Uber in late 2016 redesigned its Driver app but as CEO Dara Khosrowshahi highlighted on Tuesday, it’s already showing its age. Worse yet, Khosrowshahi concedes that Uber went about its last design in the wrong way – doing the work based on what they thought drivers wanted, launching it and hoping for the best.
https://www.techspot.com/news/74101-uber-revamps-driver-app-based-user-feedback.html/
Social networking giant Facebook, which has been embroiled in a data breach controversy, today said it will host a series of public events across various countries, including India, as part of its efforts to improve and refine its community standard guidelines.
http://www.bgr.in/news/facebook-to-seek-user-feedback-to-improve-community-guidelines/
The greatest invention since the wheel has got to be the internet. With the internet, we are given unprecedented access to so much information. Not only that, but we are also able to share information with people who we would never even personally meet.
https://www.influencive.com/the-psychology-behind-customer-feedback-and-how-it-can-help-build-your-online-business/
