tjeerdtraats: importance-of-feedback*

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  1. Working in User Experience, it’s no surprise that I consider user feedback invaluable. In the time that I’ve been able to work with Happy Boards, I’ve learned to appreciate user feedback all the more, as what our team gleans from conversations with customers has helped us improve our product dramatically. Here are some specific reasons why everyone at Happy Boards values user feedback in our product’s development.
    https://www.gethappyboards.com/2017/06/the-importance-of-user-feedback-in-product-development/
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  2. Environmentally friendly, low-carbon energy technologies are needed to achieve global climate targets. Tobias Schmidt’s research examines the interaction between public policy and carbon-reducing innovations in the energy sector. He will present his findings at the world’s largest science conference, the AAAS, in February.
    https://www.ethz.ch/en/news-and-events/eth-news/news/2017/02/user-feedback-is-essential.html/
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  3. Customer inputs sometimes become the most important critiques of your work. They are like mirrors and always give a true feedback. Carrying out usability testing with them is not enough till you seek their feedback and use the feedback to analyze your product design and also incorporate the changes that have recommended.
    http://atrybox.com/importance-of-customer-feedback/
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  4. One of the most valuable contributions to any piece of software is user feedback. We love the extremely open communication in our community, and we work hard to utilize the feedback it provides. We receive over 500 comments, emails, and forum posts every week- and many of them contain feedback on the calendar. There are even more votes each week on feature requests in our UserVoice tracker.
    https://theeventscalendar.com/the-importance-of-user-feedback/
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  5. Many people have a misconception about accessibility: that it’s an “optional extra”—as if people with disabilities were not in the same crowd as the average user or learner.
    https://www.washington.edu/doit/importance-user-feedback/
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  6. Most people in most businesses (sadly not all!) would agree that collecting customer feedback is a good idea. Most (sadly not all…) businesses have customers, and so it should probably be someone’s job to ask those customers what’s on their mind.
    https://www.customersure.com/importance-of-customer-feedback/
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  7. If you run your own business I know you do your best to please your customers, satisfy their needs, and eventually to keep them loyal to your brand. But how can you be sure that your efforts bring desired results? If you do not try to find out what your clients actually think about your service, you will never be able to give them the best customer experience. Their opinions about experience they have with your brand is helpful information that you can use to adjust your business to fit their needs more accurately.
    https://blog.startquestion.com/7-reasons-why-customer-feedback-is-important-to-your-business-28e99c00eba7/
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  8. Social networking giant Facebook, which has been embroiled in a data breach controversy, today said it will host a series of public events across various countries, including India, as part of its efforts to improve and refine its community standard guidelines.
    http://www.bgr.in/news/facebook-to-seek-user-feedback-to-improve-community-guidelines/
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  9. Uber in late 2016 redesigned its Driver app but as CEO Dara Khosrowshahi highlighted on Tuesday, it’s already showing its age. Worse yet, Khosrowshahi concedes that Uber went about its last design in the wrong way – doing the work based on what they thought drivers wanted, launching it and hoping for the best.
    https://www.techspot.com/news/74101-uber-revamps-driver-app-based-user-feedback.html/
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Mopinion is a proud sponsor of User Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.