Tags: trends*

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  1. The most valuable asset in an early-stage startup is the team behind it. Unlike established companies with a validated business model, scalable product and paying customers, in the early validation stages, if the team stops, the startup instantly fails. Essentially, in the beginning, the startup is the team.

    For entrepreneurs who are looking to build a team or make the first hire, here are your options and my recommendations for which and when those options are best for you.
    http://forbes.com/sites/abdoriani/2020/01/04/5-payment-structures-for-your-early-stage-startup-team-members/#4d11d2a14cb7/
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  2. The 2020 industry study on Global User Interface (UI) Design Market deliver a recent industry information and advanced future tendency. Likewise, highlights the User Interface (UI) Design market forecast for 2024, top vendors, different analysis, and drivers. Furthermore, the User Interface (UI) Design market size, trade facts discussion and market share evaluation helps to understand entire User Interface (UI) Design industry accordingly. Besides that, it lists business outlook, revenue, and consumption User Interface (UI) Design market by countries.
    http://infostreetwire.com/2020/01/02/user-interface-ui-design-market-industry-size-share-growth-trends-and-forecast-analysis-for-2020-2024/1104543/
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  3. The finance industry has been undergoing quite a few changes over the last few years. Financial institutions that were once very traditional are now looking to adopt best practices used by more agile and flexible FinTech organisations. These practices that will not only enable these organisations to adapt to a fast-changing and increasingly tech-driven industry ecosystem, but also meet the rising expectations of their research-savvy and technologically inclined customer base.
    In this article, we will analyse the current state of the financial industry as well as summarise 5 best practices for Financial Companies entering into the ‘Digital Age’ .
    https://mopinion.com/best-practices-for-financial-companies-entering-the-digital-age/
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  4. Providing a good Customer Experience (CX) is on just about every organisation’s agenda these days. But where exactly is it headed? We can’t say for sure. What we can tell you though, is that this CX’s ecosystem of solutions is tethering between both expansion and consolidation. New niche solutions are sprouting up everywhere you look, from Live Chat tools and Customer Experience Management (CEM) software to Customer Success platforms and User Feedback solutions. Meanwhile, many of these same tools are being acquired by larger enterprises and ‘all-encompassing’ CX suites, such as Verint and Medallia. Movements in the market which are all attributed to trends in CX. So let’s address the question on everyone’s mind…What’s happening in CX and what lies ahead?
    https://mopinion.com/state-of-customer-experience-cx/
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  5. The use of metrics is a practice businesses apply to nearly all aspects of their organisation. Whether that’s finance, competition, customer requirements, expectations, employee performance, or marketing, metrics matter. Metrics reflect and support the strategies of these business areas, giving us leverage to improve in any way we can. So why would this be any different when collecting online customer feedback? And while we’re on the subject, what is a customer feedback metric?
    https://mopinion.com/what-is-a-customer-feedback-metric/
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  6. Welcome to 2019… where digital technologies will start evolving faster than we can adapt. Where customers’ experience expectations will rise above everything else. Where predictive analytics will boost customer experience for good, and where data ethics will become the new competitive advantage. Bottom line: our customers expect now more than ever that the digital customer experiences (CX) we provide are not only seamless and integrated but also more advanced and secure.
    https://mopinion.com/top-digital-customer-experience-cx-trends-for-2019/
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  7. As banks and credit unions increasingly consider partnering with fintech firms, the main motivation is usually around enhancing the consumer experience. This is achieved through greater use of consumer insights and deployment of advanced technologies.
    https://thefinancialbrand.com/72411/banking-fintech-partnership-cx-experience-trends/
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  8. It’s no secret healthcare has improved with technology. I can schedule an appointment with my doctor, view my medical record, and fill a prescription all from an app on my phone. Robotics has changed the way surgery is completed. Human organs are being printed using 3D printers. However, with all these amazing steps towards healthcare of the future, we are missing one important factor: digital user experience.
    https://www.forbes.com/sites/danielnewman/2018/04/20/why-digital-transformation-in-healthcare-needs-to-prioritize-user-experience/#33f747124bb8/
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  9. Buyer personas are one of the essential building blocks of personalized marketing. These data-backed representations of your buyers should deliver an archetype of who they are. In other words, they tell you what your users are trying to do, why they're doing it, how they think, where and when they buy, and whom they buy from. You can use this to tailor your process for each persona, improving both your lead quality and your leads' marketing experience.
    https://www.business.com/articles/data-driven-buyer-personas/
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  10. What are the mobile and location-based trends that will take shape in 2018? Columnist Aaron Strout taps forward-thinking professionals in the industry to share their thoughts on what to expect.
    https://marketingland.com/2018-mobile-marketing-predictions-18-industry-veterans-231312/
    Tags: , , by eringilliam (2018-01-24)
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Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of User Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.