In my previous articles I explained the UX first step – UX Research, UX second step – UX Plan, 3rd Explore UX , 4th UX Communication and 5th step Create UX. In this article I discussed how and when provide UX feedback to your designer about Application speed and response – If your users have to wait a lot for the page to load, at least show them a loader, if it’s still taking longer try something more entertaining and creative.
https://think360studio.com/ux-feedback-sixth-step-of-ux-strategy-from-start-to-launch-a-product/
Researchers at IBM recently announced that the firm's distributed visual data recognition models can now be trained faster than competing models from Facebook, according to TechCrunch. Distributed visual data processing is a subset of deep learning, which is a branch of machine learning, that uses several graphics processing units (GPUs) to process and analyze massive data sets. It's ideal for very large deep learning projects where the data is too large to be processed on a single GPU. While not specifically designed for the IoT, distributed visual data recognition could aid larger IoT ecosystems in particular.
http://www.businessinsider.com/visual-data-recording-iot-2017-8/
There’s no shortage of web browsers tempting those who want a new browsing experience. Google’s Chrome browser leads the pack, followed by Mozilla Firefox, Apple Safari, Microsoft Edge, Opera, and many, many more. Chances are you’ve heard of these, and maybe tried them all. Now, though, there’s a new browser on the scene, trying to push through the crowd to get into the cool group. It’s called Vivaldi, and its roots stem from Opera, the plucky underdog of the web browsing world which, if you ask many long-time users, went off the rails. The Vivaldi web browser was born to calm those disgruntled Opera natives. It accomplishes much more than that.
https://www.digitaltrends.com/computing/vivaldi-web-browser-best-web-browser-youve-never-tried/
Collecting customer feedback is crucial, but there’s more to capturing the voice of the customer (VoC) than compiling readily available data and dropping it into a spreadsheet. Companies known for great customer service go beyond basic data collection — pulling feedback in from a variety of sources, carefully analyzing sentiment and leveraging key takeaways to improve products and services.
http://www.cmswire.com/customer-experience/voice-of-the-customer-decoded-4-tips-to-make-the-most-of-feedback/
Collecting customer feedback is crucial, but there’s more to capturing the voice of the customer (VoC) than compiling readily available data and dropping it into a spreadsheet.
https://www.cmswire.com/customer-experience/voice-of-the-customer-decoded-4-tips-to-make-the-most-of-feedback/
Voice of the Customer helps financial sector regain trust and increase productivity
https://mopinion.com/voice-of-the-customer-helps-financial-sector-regain-trust-and-increase-productivity/
If you are not focused on receiving and using customer feedback, you are missing out on an amazing growth tool. Gathering customer feedback throughout the entire customer journey is of great importance to the buyer life cycle, marketing campaigns and the entire customer experience. As focuses shift to improving this experience, continuous feedback will be required.
According to a recent study, 86% of buyers will pay more for a better customer experience. And by 2020, customer experience will overtake price and product as the key brand differentiator. How do you get the best experience? By listening to the customer, of course.
https://www.forbes.com/sites/danielnewman/2018/04/10/want-better-customer-experience-combine-crm-and-customer-feedback/#1211312b3fbb/
Most managers understand the importance of collecting feedback on their performance and the organization in general from employees. In fact, a Gallup study of 469 business units found that managers who received feedback on their strengths showed 8.9% greater profitability post-intervention.
The trick, however, is to ensure you're getting honest feedback. Sometimes employees are afraid to criticize their manager or the company for fear of repercussions. Changing this perception – or better yet, preventing it from forming in the first place – requires building a culture of trust and transparency where all types of constructive feedback are encouraged, no matter the source...
https://www.forbes.com/sites/forbescoachescouncil/2017/10/17/want-honest-feedback-from-employees-16-strategies-to-try/#5f7c562629ac/
A customer-centric approach has always been a fundamental strategy for business. However, lately it seems to have become more of an idyllic vision than a reality.
Technology allows us to reach customers across the globe. But, it has simultaneously driven us further apart. Whereas businesses used to be in tune with their customers' every need, many corporations today have gained a reputation for being both out of touch with their customers, and slow to innovate.
https://www.entrepreneur.com/article/308367/
We want to make sure you have all the skills and resources you need to set your feedback programme into motion, which is why we recently launched a free series of onboarding webinars.
https://mopinion.com/watch-on-demand-mopinion-academy-onboarding-webinars/
User Feedback News is a global community of people working or interested in User Feedback, UX and technology.
