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  1. Mopinion is urging online marketers to look more closely at the way they gather feedback and to consider using more proactive tools to comprehensively understand their potential clients’ needs.
    https://mopinion.com/uk-companies-losing-out-on-sales-due-to-poor-customer-feedback-measurement/
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  2. Today’s businesses no longer compete on product, price and advertising space alone. The experience they provide to customers has become a leading differentiator, and deterrent, in purchase decisions.
    https://martechseries.com/mts-insights/guest-authors/understanding-customer-sentiment-scale-secret-digital-maturity/
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  3. User personas are a challenging yet most important thing to understand when it comes to web designing. UX or user experience has been a debatable topic for quite long. While every app development company or UX designer has their own way or perception of user experience, there are some tested and fail-proof tips and ideas that will help you understand the user experience in a better way.
    https://customerthink.com/understanding-the-user-experience-tips-and-tricks/
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  4. Agencies across the government are experimenting with design thinking. A key step in this process is getting user feedback on your ideas.
    This feedback can often be messy and unstructured. But analytics and visualisations can help officials understand what users’ needs really are. This will allow them to rapidly prototype their ideas and create future iterations of products....
    https://govinsider.asia/digital-gov/how-to-understand-user-feedback-with-data-analytics/
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  5. When you’re looking to improve sales and build your brand, it’s important to think like your customer: to understand and be mindful of them at every step of their journey with you. Here’s how to get a better understanding with customer journey mapping
    https://www.qualtrics.com/uk/experience-management/customer/customer-journey-touchpoints/
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  6. This January the new user interface, Mopinion Raspberry, goes live. In this five-part series, we will ‘unmask’ various new components of the software one by one, components that are guaranteed to give you a smooth and lucid user experience. Unmasking Mopinion Raspberry Part 2 featured the new Feedback Form Builder, but this time we want to focus on another very important part of the platform, the Feedback Inbox.
    https://mopinion.com/unmasking-mopinion-raspberry-part-3-the-feedback-inbox/
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  7. The rumors are true. The newest version of Mopinion’s software, known as Mopinion Raspberry, is set to go live in January 2020. With rigorous testing and refinement processes in full swing, we’d like to take these next few months to slowly introduce you to Mopinion Raspberry. In this five-part series, we will ‘unmask’ various new components of the software one by one; components that are guaranteed to give you a smooth and lucid user experience.
    http://mopinion.com/unmasking-mopinion-raspberry-the-navigation/
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  8. We’re just a month and a half out from launching Mopinion Raspberry, and it’s time for another sneak peek into the new user interface. In this five-part series, we will ‘unmask’ various new components of the software one by one; components that are guaranteed to give you a smooth and lucid user experience.
    http://mopinion.com/nl/unmasking-mopinion-raspberry-feedback-form-builder/
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  9. Businesses desire to make use of this insight, so “We’ve moved down a path to determine how to operationalize emotion, putting core insights on emotion into practices as we design, build and operate elements of the customer experience… This is not a prediction of how the customer will feel in the future; instead, it is an explanation of what they are likely to do as a result of feeling that way.”
    http://customerthink.com/use-data-science-to-understand-customer-emotions-and-decisions/
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  10. A new research study from HTF MI with title Global User Experience (UX) Design Services Market Size, Status and Forecast 2019-2025 provides an in-depth assessment of the User Experience (UX) Design Services including key market trends, upcoming technologies, industry drivers, challenges, regulatory policies, key players company profiles and strategies. The research study provides forecasts for User Experience (UX) Design Services market till 2025.
    http://dailymarketinsight.com/36087/user-experience-ux-design-services-market-to-witness-astonishing-growth-with-key-players-webimax-smartsites-dribbble/
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Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of User Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.