All Bookmarks

844 bookmark(s) - Sort by: Date ↓ / Title / Voting /

  1. When consumers are not on Facebook, they are probably on Twitter, Instagram or LinkedIn. They are constantly online. This is the reality today and marketers have adjusted by jumping into the ‘digital transformation’ bandwagon to keep pace with their consumers at every stage of their journey.
    https://www.martechadvisor.com/articles/web-contentexperience-management/are-consumer-insights-and-behavior-transforming-marketing-and-creativity/
    Comments - Voting 0
  2. Although there is increasing attention for the Customer Effort Score, an “alternative” to the Net Promoter Score, introduced by the CEB (Corporate Executive Board), many questions about it, as well as discussions comparing NPS and CES, remain.
    https://www.i-scoop.eu/customer-effort-score/
    Comments - Voting 0
  3. Any young company claiming to be the next Apple or Amazon has its work cut out for it. But even those mega-giants of the tech world began in someone’s garage and—with the help of clever marketing—grew to what they are today. That, boys and girls, is growth hacking.
    http://mashable.com/2017/08/12/what-is-growth-hacking-and-how-to-do-it/#uFyCjeN_aiql/
    Comments - Voting 0
  4. In the world of digital marketing, the pursuit of complete integration is nearly as old as mainframes. However, as technological capabilities continue to evolve, the concept of complete integration takes on a whole new meaning—and a whole new level of importance...
    http://adage.com/article/deloitte-digital/customer-experience-silos-tripping/310466/
    Comments - Voting 0
  5. User experience is defined as the overall experience of a person when using a product (such as a website), specifically referring to how easy or pleasing the product is to use. Digital user experience encompasses all aspects of a person’s interaction with your web or mobile site including behavior, actions, perceptions and satisfaction. Putting an emphasis on user experience will not only benefit your customers but will consequently deliver results for your company.
    https://www.forbes.com/sites/toriutley/2017/02/28/5-ways-to-handle-conflicting-feedback-as-an-entrepreneur/#4413595f2514/
    Tags: , , by eringilliam (2017-09-20)
    Comments - Voting 0
  6. Please use the sharing tools found via the email icon at the top of articles. Copying articles to share with others is a breach of FT.com T&Cs and Copyright Policy. Email licensing@ft.com to buy additional rights. Subscribers may share up to 10 or 20 articles per month using the gift article service.
    https://www.ft.com/content/9a55387c-0572-11e7-aa5b-6bb07f5c8e12/
    Comments - Voting 0
  7. Author Jack Loechner mainly looked at the social media aspect of the survey that found “94% of companies do not yet use social media channels such as Facebook and Twitter to gather customer feedback” in his post but there is more. Much more…
    https://www.i-scoop.eu/customer-satisfaction-social-feedback-one-cares/
    Comments - Voting 0
  8. When you log on to Twitter or LinkedIn, it feels like you are connected to everyone on Earth. Whether you want to get a taste of culture from other continents, or you want to stay on top of the latest opportunities and events in far flung places – social media allows you to connect with anyone with similar interests, no matter where they are located. But how representative is the social media world of the real population, exactly? Today’s infographic from Raconteur breaks it all down.
    http://www.businessinsider.com/map-how-well-the-worlds-population-is-represented-on-social-media-2017-9/
    Comments - Voting 0
  9. Before 2011, keyword inclusion in your content and meta tags was a nearly surefire way to ensure that a page of your site ranked for that specific keyword. This is where the concept of “keyword density” came in, with some sources recommending a density of two or three percent on any given page (meaning two or three percent of words or phrases within the body of your content were your exact target keywords). Then, the Panda update came and everyone started questioning whether density was still a thing; was it better to include that specific number of keywords, or focus on creating great, user-focused content?
    https://www.forbes.com/sites/jaysondemers/2017/09/13/is-keyword-density-still-important-in-seo/#79b05bb778dd/
    Comments - Voting 0
  10. We live in the age of the customer and we live in the age of data. I guess there must be a link between both. Of course there is. People like to be valued and served in a way that takes their true needs into account. They like to be respected. What does this have to do with data? A lot.
    https://www.i-scoop.eu/the-ethics-of-data-human-truths-and-dignity-in-the-digital-age/
    Comments - Voting 0

Top of the page

First / Previous / Next / Last / Page 66 of 85 User Feedback News: Recent bookmarks

Make sure to check out our other labels too:

About - Made with in Rotterdam

Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of User Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.