Online Surveys provide marketers with a simple and easy way to get in contact with a targeted audience and collect feedback. Not to mention, they are great for tracing product feedback, conducting market research, obtaining feedback on customer service and measuring customer AND employee satisfaction. Picking a suitable online survey software for your business can however be quite tricky – especially considering many of these tools seem to provide many of the same features. One particular tool which has become quite popular in recent years is Qualaroo.
https://mopinion.com/top-10-qualaroo-alternatives-and-competitors/
Twitter is a microblogging service and social network rolled into one. It enables its users to send and read each other's updates known as tweets. With the number of monthly active Twitter users beyond 330 million, it is not surprising that it is valued at $16 billion!
https://www.bbntimes.com/en/companies/7-essential-tips-for-using-twitter-for-business/
Exciting things are happening within your company and you want your customers and prospects to know about it! Whether it’s sharing new product updates, announcing new customers or sharing your latest blog posts, newsletters are a great way of keeping a wider audience in the loop with your business’ latest developments. And if done the right way, email newsletters can serve as a critical digital marketing asset. But how do you know if the content, design and overall message you’re sending out in your newsletters is ‘right way’? Well you can’t really know unless you’re using feedback surveys in your email newsletters…
https://mopinion.com/how-to-use-feedback-surveys-in-email-newsletters/
A customer-centric approach has always been a fundamental strategy for business. However, lately it seems to have become more of an idyllic vision than a reality.
Technology allows us to reach customers across the globe. But, it has simultaneously driven us further apart. Whereas businesses used to be in tune with their customers' every need, many corporations today have gained a reputation for being both out of touch with their customers, and slow to innovate.
https://www.entrepreneur.com/article/308367/
You can’t please everybody, and the people who design tech interfaces know this truth all too well.
These folks have to consider conflicting suggestions from users to improve the experience on their favorite platforms, but their customers aren’t the only
https://www.entrepreneur.com/article/309538/
Twitter can be a very effective tool for addressing questions about a brand’s product or services, but it’s not being used effectively, according to a new study.
https://www.entrepreneur.com/article/247390/
As more companies and brands monitor and participate in community dialogues, they need to be aware that the loudest consumers don’t always represent the majority.
https://www.entrepreneur.com/article/252318/
Dealing with complainers and haters in social media can, of course, be tricky. What you need is a framework for how to do it right.
https://www.entrepreneur.com/article/273748/
Uber in late 2016 redesigned its Driver app but as CEO Dara Khosrowshahi highlighted on Tuesday, it’s already showing its age. Worse yet, Khosrowshahi concedes that Uber went about its last design in the wrong way – doing the work based on what they thought drivers wanted, launching it and hoping for the best.
https://www.techspot.com/news/74101-uber-revamps-driver-app-based-user-feedback.html/
Social networking giant Facebook, which has been embroiled in a data breach controversy, today said it will host a series of public events across various countries, including India, as part of its efforts to improve and refine its community standard guidelines.
http://www.bgr.in/news/facebook-to-seek-user-feedback-to-improve-community-guidelines/
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