Tags: user-experience*

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  1. Designing in an enterprise is hard. Have you heard these phrases in your work?

    “That’s not how things work here”

    “We’ve never done it like that before”

    In enterprise teams, these phrases seem to be particularly common. What about these?

    “If we’ve been successful in the past, why change?”

    “There’s no way we can change our process while also balancing the current load of projects”
    https://www.influencive.com/slack-a-look-inside-design-at-the-worlds-top-companies/
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  2. Your newsletters don’t have to be a chore. Writing about what you do should be an enjoyable experience, and when it is, it will reflect in the content–which then leads to a better read for your users!

    One thing that can be frustrating is getting that content out there
    https://born2invest.com/articles/4-best-email-marketing-services-business/
    Comments - Voting 0
  3. In a blog post explaining ways in which it collects user feedback, Facebook says that tens of thousands of its users opt in to take the company’s user research surveys every week on the platform. The responses to surveys are among the feedback methods that inform company decisions around product updates and ranking algorithms.
    https://marketingland.com/facebook-says-tens-of-thousands-of-users-opt-in-to-take-user-research-surveys-every-week-244356/
    Comments - Voting 0
  4. De Bijenkorf, a renowned retail brand within the Netherlands known for its premium and personal service in stores, has had an offline presence for almost 150 years. It sells products such as clothing, footwear, bedding, furniture, jewelry and much more. The Bijenkorf website is an extension of their offline presence which enables their brand to reach all of Holland and Belgium. De Bijenkorf’s online vision is to offer an online shopping experience that matches its premium standard provided to customers in stores.
    https://mopinion.com/customer-success-story-de-bijenkorf/
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  5. UX design is all about providing your users with the information they’re looking for, and doing that in the cleanest and most intuitive way possible. Sounds challenging right? Well that’s just a day in the life of a UX Designer.
    https://mopinion.com/top-25-tools-for-ux-designers/
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  6. Whether you create your product for external clients, consumers, or internal users, your users will eventually see some version of your product. Maybe that’s a wireframe, a clickable prototype, an interactive prototype with dummy data, or a live product. New feature requests and change requests at any stage of development, especially after launch, are a fact of life for most products that have users.

    Sooner or later, change requests from different users will start to contradict each other, or become too difficult to implement. This may make you rethink your product’s purpose. Product teams, engineering teams, and other stakeholders need ways to make sense of that.
    https://www.brainleaf.com/blog/brainleaf-news/prioritize-user-feedback/
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  7. User experience (UX) is the most important part of any app. If a user finds an app difficult to use then it doesn’t matter how well it’s built or how good it looks – they won’t use it.

    There are many areas within user experience, but the one we will focus on is micro interactions, which closely link to motion design and to the user interface (UI). Micro interactions are sometimes overlooked or viewed as a ‘nice to have’, however more and more people are seeing the benefits of spending time implementing them to enhance UX and better engage their end users.
    https://www.marketingtechnews.net/news/2018/jul/02/how-enhance-your-ux-design-micro-interactions-guide/
    Tags: , , , by tjeerdtraats (2018-07-04)
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  8. Facebook has been trying to improve its services for its users and has come up with Community Standards and ads policies that govern the ads that will also mark bad shopping experiences off Facebook. On Tuesday Facebook globally launched its new tool, the ‘Leave Feedback’ button that will prompt users to tell about their shopping experiences.
    https://www.techgenyz.com/2018/06/12/facebook-user-feedback/
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  9. What’s left apart from designing the beautiful website / Portal? Is that the images or content or backgrounds that should be fitted in the site?
    No, this is not the concluding step before exploring the site to the public. The site has to be gone through “Testing” phase which is the most essential part of the designer’s role. It shows the correct path to shut the door on various obstacles that were not expected in the design section.
    http://customerthink.com/a-habit-of-testing-for-effective-user-experience/
    Tags: , , by tjeerdtraats (2018-06-05)
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  10. An app’s store rating has a tremendous impact on how well an app ranks in the app store and strongly influences what percentage of store listing impressions result in downloads. Many apps (and by extension businesses) live and die with their app store ratings. At the same time, app store ratings are simply a reflection of how well an app is received and how it interacts with its users. Many would-be negative reviews can be circumvented through in-app feedback mechanisms. In turn, many potential positive reviews are left unfulfilled because a user was not properly prompted. This article will explore how apps and app owners can combat negative reviews, successfully solicit positive reviews, and even convert 1-star ratings into 5-stars.
    https://customerthink.com/user-feedback-management-and-app-store-ratings/
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Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of User Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.