Tags: digital-feedback*

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  1. Ever looked around and noticed that almost everyone is glued to their mobile phones? Doesn’t matter if they’re checking a work email, shopping online, texting a friend or watching videos of cats…everyone is connected and making use of their smartphones on a daily basis. Just to give you an idea with what I mean by everyone, there are nearly 2.6 billion smartphone subscriptions around the globe and this number is expected to jump to 6.1 billion in 2020. Some day there might even be more smartphones than people!
    https://mopinion.com/improve-mobile-experience-using-digital-feedback/
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  2. This article guides you through the basics of GDPR (e.g. what it is and who will be affected), the most critical changes to be aware of in terms of digital feedback collection, why it’s important to comply with these regulations, the consequences if you choose not to and what we’re doing here at Mopinion to get ourselves and our clients ready for the new legislation.
    https://mopinion.com/gdpr-impact-on-digital-feedback-collection/
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  3. Digital feedback has the potential to have far-reaching business impact on defining metrics, such as customer loyalty and revenue. But only if it’s harnessed correctly. For this to be the case, there are a handful of absolutely critical strategies you should be following. The first of these is ensuring you capture the right data. Sounds easy, right? But you’d be surprised how many large businesses don’t know where to start.
    http://customerthink.com/four-tips-to-improve-customer-experience-with-digital-feedback/
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  4. Digital feedback has the potential to have a far-reaching business impact on things like customer loyalty and revenue. But only if it’s harnessed correctly.

    For instance, there are a handful of absolutely critical strategies you should be following, such as making sure you capture the right data.

    That may sound easy, but it is surprising how many large businesses do not get the basics right?
    https://which-50.com/draft-use-digital-feedback-deliver-better-customer-experience/
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  5. If you want to have a real impact on the development of your students, it is essential to provide formative feedback. But it is also important that this does not take up too much of your time… It is this idea which lies behind the ‘Personalised Formative Feedback as Standard’ (‘Standaard Maatwerk bij Formatieve Feedback’ – StaMaFF) project undertaken at Windesheim University of Applied Sciences. Is it possible to resolve this seeming contradiction with the use of a digital feedback tool? The first experiences yield a mixed picture.

    In John Hattie’s 2009 meta-study synthesising a wide range of studies in the field of education research, the significance of feedback ranked an impressively-high 10th place. Formative feedback scored even higher, ranking 3rd. Feedback focused on the task, the process and self-regulation provides the students with guidance which lets them progress towards the desired end goal (‘feed up’). By also devoting attention to the next steps students should take (‘feed forward’), lecturers can provide concrete recommendations as to the best way forward.
    https://blog.surf.nl/en/more-feedback-less-time/
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Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of User Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.