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  1. Digital transformation is one of those terms that has been taking the corporate world by storm for the past years. Like it or hate it, it’s here to stay. There are some great examples of digital transformation already happening in industries that aren’t typically digital-first. In this article, we’ll look at some of these examples.
    http://customerthink.com/why-customer-feedback-is-critical-for-digital-transformation-in-2020/
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  2. When it was first established, DPG Media solely produced paper newspapers. However the market has since taken a turn. Customers’ needs are evolving and digital products have become a primary medium for consuming news. This is especially true among younger generations that want everything digital. Meanwhile, the combination of traditional and digital news is still very popular among customers.

    So how does DPG Media plan to better cater to the customers interested in their digital products? Let’s take a look.
    https://mopinion.com/dpg-media-rolls-out-mopinion-software/
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  3. BUSINESSES are learning to pay more attention to meeting the needs of their customers and improving their experiences. Adopting digital solutions have allowed businesses to do so in a progressive and goal-oriented manner.

    Additionally, businesses can also tailor solutions of their own to help them approach arising problems and strategize improvements in a tactical manner – which is precisely what Airbnb has done.
    http://techwireasia.com/2020/01/airbnb-has-built-an-intelligent-system-to-boost-user-experience/
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  4. Gamification has become a popular tactic in web design since it first burst onto the digital scene over 10 years ago. It’s everywhere you look, both on- and off-screen, and nobody is denying that it can do wonders for conversions – but what about the wider impact of gamification on business and technology?
    http://usabilitygeek.com/achieving-better-engagement-through-ux-the-secret-to-gamification/
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  5. The most valuable asset in an early-stage startup is the team behind it. Unlike established companies with a validated business model, scalable product and paying customers, in the early validation stages, if the team stops, the startup instantly fails. Essentially, in the beginning, the startup is the team.

    For entrepreneurs who are looking to build a team or make the first hire, here are your options and my recommendations for which and when those options are best for you.
    http://forbes.com/sites/abdoriani/2020/01/04/5-payment-structures-for-your-early-stage-startup-team-members/#4d11d2a14cb7/
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  6. The 2020 industry study on Global User Interface (UI) Design Market deliver a recent industry information and advanced future tendency. Likewise, highlights the User Interface (UI) Design market forecast for 2024, top vendors, different analysis, and drivers. Furthermore, the User Interface (UI) Design market size, trade facts discussion and market share evaluation helps to understand entire User Interface (UI) Design industry accordingly. Besides that, it lists business outlook, revenue, and consumption User Interface (UI) Design market by countries.
    http://infostreetwire.com/2020/01/02/user-interface-ui-design-market-industry-size-share-growth-trends-and-forecast-analysis-for-2020-2024/1104543/
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  7. As government agencies build new websites, tools and applications for internal and external use, they face multiple development hurdles, including integrating with legacy systems and following strict guidelines on the design and security of new software.

    Here are three ways low-code tools can assist with streamlining, securing and improving government technology.
    http://gcn.com/articles/2020/01/02/low-code-improved-user-experience.aspx/
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  8. Curious as to how you can increase your MRR by 25% in one week? Or maybe you want to 10x your trial conversions? Or see a 5x increase in acquisitions?

    Statements like that are usually followed by a bunch of fluff and nonsense, but not here! The feedback loop is a powerful process that can propel your business into growth mode, and we’ve got all the juicy details to share with you.
    http://drift.com/blog/feedback-loop-increase-sales/
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  9. Holistic UX design anticipates and covers all essential customer touchpoints with your business and is a direct result of a comprehensive customer journey map. This ensures design that delights and offers superior performance.

    New year plans are being concluded as 2020 approaches. What plans do you have to grow your business or career in 2020?
    http://oracleglobe.com/business/20-ux-design-events-you-must-not-miss-in-2020-18221.html/
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  10. In this customer-centric world, collecting user feedback is no longer a mere task in customer support team’s backlog. It is the fundamental criteria to grow your company by understanding what the user wants and acting upon it. Hence, the importance of user feedback cannot be undermined.

    Imagine, you put a plethora of resources and man-hours in building your product. But your users are not using the product which makes you wonder where did you go wrong.
    http://feedier.com/blog/user-feedback/
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Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of User Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.