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  1. Online feedback tools come in many shapes and sizes. While some are intended to improve internal processes such as product development, others focus more on providing insights into the customer journey or enhancing user experience.
    https://mopinion.com/34-online-feedback-tools-an-overview/
    Comments - Voting 0
  2. Mopinion is proud to announce that the following are now available within our Feedback Analytics software:
    Optimised Excel Export Function
    Improved Performance in Dashboard and Chart Loading
    New API to retrieve feedback from Mopinion software
    New Help Section (in Navigation)
    https://mopinion.com/june-product-update-new-feedback-api/
    Comments - Voting 0
  3. Grow fast or die slow – that is the mantra that many startup owners repeat to themselves every morning in the mirror. And for a good reason – considering nearly half of small businesses fail the first four years, according to SmallBizTrends. But it doesn’t have to be so stressful – that is, if you’re familiar with the concept of growth hacking and growth hacking tools.
    https://mopinion.com/35-best-growth-hacking-tools-startups/
    Comments - Voting 0
  4. According to a study carried out by RTE, over 30% of companies do not monitor what is being said about them online – whether it’s on their website, mobile app or social media profiles. And interestingly enough, much of this hesitancy is attributed to their fear of negative online feedback.
    https://mopinion.com/why-businesses-shouldnt-fear-negative-online-feedback/
    Comments - Voting 0
  5. An optimal online experience for visitors is important for the CNV Vakmensen websites, especially as this directly contributes to the success of their business. These websites allow visitors to explore and understand why they should become or remain a member of CNV Vakmensen.
    https://mopinion.com/customer-success-story-cnv/
    Comments - Voting 0
  6. Online consumers today want to be sure that they can trust your business before making any purchases; a demand that requires you to provide a high degree of transparency. And for many companies in the ecommerce industry, this vital need for transparency translates to the adoption of ecommerce rating and review tools.
    https://mopinion.com/ecommerce-rating-and-review-tools-an-overview/
    Comments - Voting 0
  7. Mopinion has just introduced a new way of displaying feedback forms on a client’s website. Instead of the regular modal or pop-up windows, forms can now slide in elegantly from the side or bottom of the screen.
    https://mopinion.com/mopinion-introduces-slide-in-feedback-forms/
    Comments - Voting 0
  8. Want a closer look at what we offer within our feedback analytics software? Based on the feedback of our clients and website visitors, Mopinion is happy to announce that it has recently updated and improved the Product page on its website.
    https://mopinion.com/new-and-improved-product-page/
    Tags: , by Kees Wolters (2017-08-18)
    Comments - Voting 2
  9. Facilitating online engagement and social interactions with customers can deliver a rewarding experience for many businesses. This pertains especially to B2Bs, that are in search of more customer intimacy and enhanced online engagement. To achieve these goals, these businesses often need a platform for managing all interactions, which leads them on a hunt for online community and social business software. But how will you know which tool is best for your business and which will give you the best results?
    https://mopinion.com/top-23-online-community-and-social-business-software-overview/
    Comments - Voting 2
  10. Providing a positive customer experience (CX) is becoming increasingly important among digital businesses. It is even seen as a major differentiator. Being able to provide a good CX for your customers means ‘staying in tune’ with their needs and making sure they are fully satisfied with not only your product or service itself, but also the experiences they encountered along the journey.
    https://mopinion.com/live-chat-tools-vs-online-feedback-surveys-difference/
    Comments - Voting 1

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Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of User Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.