tjeerdtraats: user-feedback*

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  1. Facebook has been trying to improve its services for its users and has come up with Community Standards and ads policies that govern the ads that will also mark bad shopping experiences off Facebook. On Tuesday Facebook globally launched its new tool, the ‘Leave Feedback’ button that will prompt users to tell about their shopping experiences.
    https://www.techgenyz.com/2018/06/12/facebook-user-feedback/
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  2. In this opinion piece, Matias Bezzo (pictured below), a senior designer at Engaging.io, discusses the importance of user testing and why clients often refuse to do it.
    http://www.bandt.com.au/opinion/dont-clients-user-test/
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  3. There’s lots of stuff to say about 2012’s Syndicate. The hacking was really, really well integrated in the action, in a way that felt great pretty much every time. The feel of the world was pretty nice, though the main plot was pretty surface-level on exploring, like, any of it. There’s lots of incredibly 2012 stuff about the game too. For instance, there are like 5 actions that are done with different semi-context-sensitive buttons when a single one would do just fine. The boss fights are horrible, due to the weird 2012 thing where games would have cool powers, and then make the bosses immune to those powers so you’re forced to rely on normal shooting. The credits aggressively blast dubstep at you, it’s a great 2012 romp all around.
    https://www.gamasutra.com/blogs/CalePlut/20180618/320104/Syndicate_2012_On_User_Feedback.php/
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  4. As TriMet inches ever closer to the final design of their $175 million Division Transit Project, the agency once again needs feedback on how best to handle bicycle users at new bus stations. And with protected bike lanes becoming a more common feature citywide, whatever TriMet decides to use could become the new standard.
    https://bikeportland.org/2018/06/12/trimet-seeks-bike-user-feedback-for-new-division-transit-project-station-design-283505/
    Tags: , , , by Tjeerd Traats (2018-06-21)
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  5. Working in User Experience, it’s no surprise that I consider user feedback invaluable. In the time that I’ve been able to work with Happy Boards, I’ve learned to appreciate user feedback all the more, as what our team gleans from conversations with customers has helped us improve our product dramatically. Here are some specific reasons why everyone at Happy Boards values user feedback in our product’s development.
    https://www.gethappyboards.com/2017/06/the-importance-of-user-feedback-in-product-development/
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  6. ECMWF has seen a steady increase in the number of commercial, research and national meteorological and hydrological service (NMHS) data licences in the past three years, with a growing number of industries looking to use meteorological data in their services. A user survey conducted in the summer of 2017 is helping ECMWF to improve its services by increasing data volume limits and working on a new pricing tool.
    https://www.ecmwf.int/en/newsletter/155/news/user-feedback-helps-shape-ecmwfs-data-services/
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  7. Environmentally friendly, low-carbon energy technologies are needed to achieve global climate targets. Tobias Schmidt’s research examines the interaction between public policy and carbon-reducing innovations in the energy sector. He will present his findings at the world’s largest science conference, the AAAS, in February.
    https://www.ethz.ch/en/news-and-events/eth-news/news/2017/02/user-feedback-is-essential.html/
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  8. Have you ever asked a user of your product how they like it, and had them tell you it’s fantastic, super easy to use, and they love it?

    I bet it made you feel great didn’t it?

    Well… bad news… that kind of feedback sucks, and hearing it does nothing for you besides making you feel all warm and fuzzy inside.
    https://usabilityhour.com/user-feedback/#/
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  9. One of the best things you can do to advance your career is elicit real-time feedback at work.

    You will gain a clearer understanding of what you’re doing well—and what you can change—in the moment. That is more powerful than hearing feedback after the fact.
    https://www.businessmanagementdaily.com/51486/need-real-time-feedback/
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  10. When deciding which law firm to hire, potential clients consult the source they trust most: other clients. Online reviews play a huge role in the client’s decision-making process. To succeed in such a landscape, legal practices must develop a deep understanding of their clients’ wants and needs, immediately address all client issues, and ensure satisfied clients’ voices get heard.
    https://abovethelaw.com/2018/06/make-client-feedback-your-marketing-engine/?rf=1/
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Mopinion is a proud sponsor of User Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.