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  1. Having customers who are willing to give feedback about your product or service is a potential gold mine for your company and its growth. The important part is knowing when to listen to the customers and when and how to use their feedback to help your company become better. There are many different ways to accomplish this, and each one has a benefit. The input that you may need might depend on your company's current stage. It also could depend on the tools that you have to collect that information.
    https://www.forbes.com/sites/theyec/2018/05/07/11-founders-on-how-to-best-listen-to-customer-feedback/#572dd1ab49aa/
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  2. Enterprises increasingly recognise they need to put users at the heart of their product and service design. A study by Alfresco and Forbes in 2017 found that nearly nine out of ten (87 per cent) leading digital enterprises plan to increase their user experience investment by at least 10 per cent in the next three years. Are you planning your product development around your users?
    https://www.itproportal.com/features/time-to-make-design-thinking-a-habit/
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Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of User Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.