tjeerdtraats: user-feedback*

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  1. With customer experience top of mind with forward thinking organizations, it's no surprise that user experience designers are in demand. In fact, survey data from Adobe on demand for user exerpience designers in February 2017 revelaed that, "Eighty-seven percent of managers said hiring more UX designers is the top priority for their organization: higher than graphic designers (76%) and product managers (74%), and tied with software engineers for top spot." "The demand for UX designers is still there. Just one look at Indeed’s job posting for UX designers speaks volumes, "said Cisco Guzman, director of product management at Adobe XD.
    https://www.cmswire.com/customer-experience/13-must-have-user-experience-ux-design-skills/
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  2. Microsoft is currently focused on restructuring as evident from its new update for Skype. The update has added new functionalities which will aid the video-calling and messaging service to stay true to its original simplified structure.
    https://www.zacks.com/stock/news/321337/microsoft-updates-skype-discontinues-surface-plus-upgrade/
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  3. Netflix has removed all the user reviews submitted for TV shows, movies from its website as a part of the company's decision.
    https://gadgets.ndtv.com/entertainment/news/netflix-deletes-users-reviews-from-website-1902575/
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  4. Every business I know of wants to increase sales and make more money.

    In today’s technical and online environment, the only way to be successful is to have a steady flow of traffic to your website.

    Because Google is a major source of traffic, ranking high in the search results is critical.
    https://www.searchenginejournal.com/why-search-rankings-traffic-drop/264617/
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  5. In the times of rapidly growing popularity of big data and artificial intelligence, more and more marketers turn to pure numbers to learn who are their customers and users. They want to collect data on their behavior, sources of traffic, etc. Of course, quantitative data can tell you a lot about your users. But don’t forget that your users are people. Sometimes they behave in a way that can’t be explained with quantitative data from Google Analytics or Kissmetrics.
    https://survicate.com/customer-feedback/user-feedback/
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  6. Online surveys are a quick and incredibly useful tool for gathering all sorts of user feedback. In next to no time you can whip something up using one of the many online survey tools out there (I particularly recommend SurveyGizmo) and start gathering feedback from real users.
    http://www.uxforthemasses.com/online-survey-questions/
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  7. When Mr Joshua Koh mulled over his experiences as a university student, he realised that he had been missing something crucial.

    The 44-year-old founder of new student social networking app Campiiy, told The Straits Times that if he had had more access to information about courses and the quality of teaching in universities, he might have made more informed choices.
    https://www.straitstimes.com/singapore/app-gives-users-feedback-on-university-courses-lecturers/
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  8. WordPress is one of the most popular content management systems available with nearly 75 million websites. What’s great about this open source software is that it offers well over 53,000 different plugins that gives users the opportunity to extend the functionality of their websites. These plugins can range anywhere from SEO tools and Landing pages to Social media integration and Caching tools. However, there are also several notable user feedback plugins that are great for kickstarting your customer feedback programme.
    https://mopinion.com/top-10-user-feedback-plugins-for-wordpress/
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  9. Microsoft is adding a new Archive feature to its new cross-platform Skype app, for the times when you want to hide conversations instead of deleting them. The new feature is currently available in the latest preview release (8.29.76.16), which started rolling out on all platforms this week.
    https://www.onmsft.com/news/skype-preview-app-adds-new-option-to-archive-conversations/
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  10. Twitter has announced it is removing support for crucial APIs needed to power third-party clients such as Twitterrific and Tweetbot.

    From Thursday the social media platform shut off APIs that enable to developers to integrate push notifications and automatically-refreshing timelines into their own versions of Twitter - meaning many popular third-party apps will suffer from a severe loss of functionality.
    http://www.itpro.co.uk/development/31719/twitter-kills-support-for-third-party-clients/
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Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of User Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.