Growing a successful small business depends on repeat clients, and clients only come back when they are extremely happy with the products or services you're providing. It should go without saying that your initial focus should be on providing an exemplary product or service. Once you have that solid foundation, it's time to focus on the second part of generating repeat business — tailoring your offerings to exactly what your clients need and want.
https://www.thebalance.com/how-to-ask-clients-for-feedback-2951753/
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