Reviews of your organization in the digital space are the lifeblood of brand awareness and customer conversions. A recent survey from TripAdvisor revealed that hotel guests will read 6-12 reviews before booking their stay. Reviews play a key role in not only the final decision making process, but also in potential customer's ability to discover your business online in local business listings.
Google's local business listings is a directory of local offerings related to a user's search query. When individuals search for a local hotel for instance, Google's search results will populate a group of hotels they believe match the best options for the user. Those chosen typically reap the reward of website views and oftentimes, bookings. So how does Google choose winners and losers?...
https://www.hospitalitynet.org/opinion/4084836.html/
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