eringilliam: biased-feedback*

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  1. You know that user feedback is crucial — after all, your users will decide whether your app succeeds or not — but how do you know whether users are being fair and objective in their feedback?

    We can tell you: They won’t be. All of your users will be giving you biased feedback. They can’t help it.
    https://www.smashingmagazine.com/2017/10/avoid-bias-ux-feedback/
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