Tags: social-media-feedback*

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  1. Social media is a meaningful channel through which to collect valuable customer feedback. With billions of people around the world already engaged in these social media communities, you should create profiles and provide customer support from your brand for those valuable customers who want an easier, faster way to get in touch with you than by hopping on a phone call.
    https://blog.hubspot.com/customer-success/social-media-customer-feedback/
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  2. Every employer has heard the words "employee engagement," but do most executives truly understand what it means? More importantly, do they know how to measure it?

    Employee engagement is important because involved employees are typically more productive, have more energy and are more creative.
    http://www.businessnewsdaily.com/10303-measure-employee-engagement.html/
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Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of User Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.