UX design is all about providing your users with the information they’re looking for, and doing so in the cleanest and most intuitive way possible. However, in order to do this successfully, UX designers must understand how their visitors experience the website or mobile app; a task which can get a little sticky if they don’t have the right tools in place.
https://mopinion.com/why-ux-designers-need-user-feedback/
State Support is excited to announce that its new centralized referral portal has been named LOON (Legal Organizations Online Network), and is in the final stages of development. LOON will enable easier referrals between legal services providers and support the busy work of intake staff. Read more about LOON in our March blog post, and about the development of an Online Triage System for LawHelpMN in our April blog post.
http://www.mnlegalservices.org/legal-services-in-the-news/2018/6/7/innovations-for-clients-user-feedback-and-the-new-lawhelpmnorg/
Gathering user feedback is one of the most powerful steps in forming a hypothesis and testing new ideas. It makes more sense too than simply using the ideas from internal company resources who are already familiar with your brand. For Marketers, user feedback is pure gold for A/B testing, and ultimately making the changes needed to throw fence-sitters off their heinie and down on through your conversion funnel.
https://unbounce.com/conversion-rate-optimization/11-user-feedback-post/
