Getting better feedback out of users is a conscious process. It doesn’t require huge amounts of effort to put processes in place to elicit better feedback.
https://www.interaction-design.org/literature/article/how-to-get-more-honest-feedback-in-user-testing/
A key thing to remember is that customers — the people who pay to use your product — should be central to everything you do. It sounds simple, but when you have free users in addition to paying customers, things get a bit trickier.
https://blog.drift.com/customer-vs-free-user-feedback/
Understanding customers thoroughly requires gathering data, using insight tools like Customer Thermometer. This insight allows them to make decisions that satisfy their customers and create market-leading businesses. Growth needs insight for fuel.
https://www.customerthermometer.com/customer-feedback/user-feedback/
It’s not enough just to talk to customers. You have to know how.
https://blog.leanstack.com/how-to-interview-your-users-and-get-useful-feedback-8f5550618ad2/
Having extensive knowledge of user behavior can make you a valuable asset on any project team, allowing you to deliver key advice on application design and development. Here are 10 ways you can gather feedback from users.
http://idratherbewriting.com/2008/10/17/10-ways-to-gather-feedback-from-users/
It is very important to identify who you should reach out to, and collect their feedback. This article will take you through all steps of identifying the users with the most valuable feedback.
https://medium.com/startup-grind/identify-users-with-the-most-valuable-feedback-4c984987265e/
Here’s the scenario: You have a minimum viable product. You’re talking to your users about it. You’re asking them questions, and they’re answering. But for some reason, it’s just not turning into usable information...
https://www.usersknow.com/blog/2010/03/why-your-customer-feedback-is-useless.html/
You’ll know if you’re building your business in the right direction when you collect feedback from your users consistently. So experiment with the following methods and find the right combination for your business.
https://blog.yesinsights.com/feedback-questions-to-ask-for-growth/
Ensuring that your customers know how to use your products and don’t encounter any major obstacles to utilizing all of its features and functionalities is the big win for most parties involved.
https://onboardingiq.com/5-easy-ways-to-get-feedback-from-new-users-ba0755f322f6/
How good is your big idea? How good are your small ones? Your new features? Is your startup solving a real problem? Who are your most loyal customers?…
http://marketingbeforefunding.com/2012/11/07/collecting-user-feedback/
User Feedback News is a global community of people working or interested in User Feedback, UX and technology.
