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  1. Every business I know of wants to increase sales and make more money.

    In today’s technical and online environment, the only way to be successful is to have a steady flow of traffic to your website.

    Because Google is a major source of traffic, ranking high in the search results is critical.
    https://www.searchenginejournal.com/why-search-rankings-traffic-drop/264617/
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  2. We all want to be data-driven marketers and entrepreneurs. Nobody sets out wanting to make decisions on their ego, and we all want to do the right thing to improve our business’ metrics. Luckily, this is largely easier today than ever, and almost everyone understands the value of tools like Google Analytics for understanding user behavior. Unfortunately, however, we still have a long way to go when it comes to understanding customer behavior, motivations and user experience.
    https://www.abetterlemonadestand.com/ecommerce-ux/
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  3. In the times of rapidly growing popularity of big data and artificial intelligence, more and more marketers turn to pure numbers to learn who are their customers and users. They want to collect data on their behavior, sources of traffic, etc. Of course, quantitative data can tell you a lot about your users. But don’t forget that your users are people. Sometimes they behave in a way that can’t be explained with quantitative data from Google Analytics or Kissmetrics.
    https://survicate.com/customer-feedback/user-feedback/
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  4. Online surveys are a quick and incredibly useful tool for gathering all sorts of user feedback. In next to no time you can whip something up using one of the many online survey tools out there (I particularly recommend SurveyGizmo) and start gathering feedback from real users.
    http://www.uxforthemasses.com/online-survey-questions/
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  5. In my previous articles I explained the UX first step – UX Research, UX second step – UX Plan, 3rd Explore UX , 4th UX Communication and 5th step Create UX. In this article I discussed how and when provide UX feedback to your designer about Application speed and response – If your users have to wait a lot for the page to load, at least show them a loader, if it’s still taking longer try something more entertaining and creative.
    https://think360studio.com/ux-feedback-sixth-step-of-ux-strategy-from-start-to-launch-a-product/
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  6. When Mr Joshua Koh mulled over his experiences as a university student, he realised that he had been missing something crucial.

    The 44-year-old founder of new student social networking app Campiiy, told The Straits Times that if he had had more access to information about courses and the quality of teaching in universities, he might have made more informed choices.
    https://www.straitstimes.com/singapore/app-gives-users-feedback-on-university-courses-lecturers/
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  7. WordPress is one of the most popular content management systems available with nearly 75 million websites. What’s great about this open source software is that it offers well over 53,000 different plugins that gives users the opportunity to extend the functionality of their websites. These plugins can range anywhere from SEO tools and Landing pages to Social media integration and Caching tools. However, there are also several notable user feedback plugins that are great for kickstarting your customer feedback programme.
    https://mopinion.com/top-10-user-feedback-plugins-for-wordpress/
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  8. Microsoft is adding a new Archive feature to its new cross-platform Skype app, for the times when you want to hide conversations instead of deleting them. The new feature is currently available in the latest preview release (8.29.76.16), which started rolling out on all platforms this week.
    https://www.onmsft.com/news/skype-preview-app-adds-new-option-to-archive-conversations/
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  9. Twitter has announced it is removing support for crucial APIs needed to power third-party clients such as Twitterrific and Tweetbot.

    From Thursday the social media platform shut off APIs that enable to developers to integrate push notifications and automatically-refreshing timelines into their own versions of Twitter - meaning many popular third-party apps will suffer from a severe loss of functionality.
    http://www.itpro.co.uk/development/31719/twitter-kills-support-for-third-party-clients/
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  10. Managing a better user experience is critical to almost every business. After all, it is part of the way that a customer engages with your company and/or your brand. It's important to get it right so that the customer has a positive experience. Without a good experience, you can lose customers and that can hurt your bottom line in the long run.
    https://www.forbes.com/sites/forbestechcouncil/2018/07/24/12-ways-to-improve-a-customers-user-experience/#499a322a1fc7/
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Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of User Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.