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  1. As government agencies build new websites, tools and applications for internal and external use, they face multiple development hurdles, including integrating with legacy systems and following strict guidelines on the design and security of new software.

    Here are three ways low-code tools can assist with streamlining, securing and improving government technology.
    http://gcn.com/articles/2020/01/02/low-code-improved-user-experience.aspx/
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  2. Curious as to how you can increase your MRR by 25% in one week? Or maybe you want to 10x your trial conversions? Or see a 5x increase in acquisitions?

    Statements like that are usually followed by a bunch of fluff and nonsense, but not here! The feedback loop is a powerful process that can propel your business into growth mode, and we’ve got all the juicy details to share with you.
    http://drift.com/blog/feedback-loop-increase-sales/
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  3. Holistic UX design anticipates and covers all essential customer touchpoints with your business and is a direct result of a comprehensive customer journey map. This ensures design that delights and offers superior performance.

    New year plans are being concluded as 2020 approaches. What plans do you have to grow your business or career in 2020?
    http://oracleglobe.com/business/20-ux-design-events-you-must-not-miss-in-2020-18221.html/
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  4. In this customer-centric world, collecting user feedback is no longer a mere task in customer support team’s backlog. It is the fundamental criteria to grow your company by understanding what the user wants and acting upon it. Hence, the importance of user feedback cannot be undermined.

    Imagine, you put a plethora of resources and man-hours in building your product. But your users are not using the product which makes you wonder where did you go wrong.
    http://feedier.com/blog/user-feedback/
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  5. WordPress is a highly versatile content management system when it comes to website designing and development. Statistically, around 75 million websites are running on WordPress web creation tool. The unique thing about this open source is a diversity of plugins. It offers over 53,000 plugins which gives myriad opportunities to augment the functionality of the website.
    https://www.calvindude.com/5-essential-wordpress-user-feedback-plugins-for-small-business-website/
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  6. News, shopping, banking, social media; most of us have multiple mobile apps on our smartphones, but how are they made and what makes a good one? Dive into the world of app design with the Institute of Coding and learn how to create a great user experience.

    You’ll hear from industry professionals on how they go about designing and building apps for their users. You’ll also have the opportunity to produce clickable prototypes from your own sketches and create your own app.
    http://futurelearn.com/courses/creating-a-great-user-experience-for-mobile-apps/
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  7. One of the hardest things about design is keeping track of the terminology. There are many words to learn, and definitions frequently overlap. But don’t think for a moment that any two terms mean the exact same thing. Distinctions abound. Abbreviations matter.

    So it is with user experience and customer experience design, or UX vs. CX. The two disciplines are so closely related, their differences so murky, that they are sometimes used interchangeably.
    http://fastcompany.com/90442611/branding-is-dead-cx-design-is-king/
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  8. A lot has changed in the 30-plus years since author Donald A. Norman aired that grievance in his seminal 1988 text The Design of Everyday Things. These days, the user is king — and any product development team that prioritizes programmers’ desires over user experience (UX) won’t be a working product team for very long.

    But building an intuitive app or website that truly accommodates user needs and behaviors requires ample know-how: there’s extensive user research and testing, then mocking up and wireframing designs based on that input, elevating those designs into high-fidelity prototypes and finally handing them off to developers as seamlessly as possible.
    http://builtin.com/design-ux/ux-design-courses/
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  9. In the technological world we live in today, there are multiple ways customers can submit reviews and feedback about your company, whether that be with customer satisfaction surveys, online reviews, word of mouth or through your company’s social media channels.

    “Customer feedback is information provided by clients about whether they are satisfied or dissatisfied with a product or service and about the general experience they had with a company,” Medium.com says online. “Their opinion is a resource for improving customer experience and adjusting your actions to their needs.”
    http://totallandscapecare.com/landscaping-business/asking-for-customer-feedback/
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  10. The newest version of Mopinion’s software, known as Mopinion Raspberry, is set to go live end of January 2020. While testing processes are still ongoing, we wanted to give you a sneak peek into Mopinion Raspberry. That is why we’ve published a five-part blog series which unmasks five major changes of the software that are guaranteed to give you a smooth and lucid user experience.
    http://mopinion.com/a-breakdown-of-mopinion-raspberry-whats-new/
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Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of User Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.