Nine Ways To Get Customer Feedback

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  1. How do we know our customers are happy? How can we find out if were doing a good job? Or maybe more importantly, how can we find out if were doing a bad job? We need to know what our customers, clients, members, guests, etc., think about doing business with us. Its validating to know were doing a good job. And, if we happen to learn that were not, then we can do something about it. Not just for that individual customer who has a complaint, but for all future customers who might have the same complaint. So, how do we find out?
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Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of User Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.