Customer success needs to be the responsibility of the entire organisation Interview with Fred Shilmover

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  1. Customer success needs to be the responsibility of the entire organisation Interview with Fred Shilmover
    Todays interview is with Fred Shilmover, the CEO and co-founder of InsightSquared, a provider of sales intelligence solutions for high-growth technology companies. Fred joins me today to talk about InsightSquared and their journey with implementing a customer success programme and how and why they changed it.
    http://customerthink.com/customer-success-needs-to-be-the-responsibility-of-the-entire-organisation-interview-with-fred-shilmover/
    Tags: customer-success, high-growth, technology, by eringilliam (2018-02-22)
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