4 Mistakes You Must Avoid with Customer Feedback Surveys

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  1. Surveys come in all shapes and sizes. Done correctly, surveys can improve all departments in your business: -Your product team can use them to find product-market fit and get customer feedback. -Your marketing team can use them to improve messaging and support a better sales process. -Your customer service team can use them to make customers happier and more satisfied. But because all these teams rely on surveys, its vital to be surveying customers correctly.
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Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of User Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.