User Feedback News

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1. Get Better Customer Feedback with These 7 Battle-Tested Tips

   Have you ever been at a loss when trying to optimize your emails, your website, and other aspects of your business?
   
   Of course, you have! We all have.
   
   The frustration keeps building as you try to figure out what’s keeping you from seeing the results you were expecting, but you can’t seem to identify the problem.This is where customer feedback comes to the rescue.

   https://sleeknote.com/blog/customer-feedback/

   Tags: customer-feedback, tips, onboarding, feedback-collection, online-processes by eringilliam (2018-03-27)

   Comments - Voting 0
2. How to Push Your Customer-Success Level Beyond the 'Aha' Moment

   Find and optimize for your “aha” moment - but don’t forget that there are next steps. The way you define "customer success" in your organization will vary - and chances are you’ll have more than one factor to consider.

   https://www.entrepreneur.com/article/306405/

   Tags: customer-success, onboarding, conversions, nps, metrics by eringilliam (2018-01-18)

   Comments - Voting 0

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