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  1. Customers usually give feedback, but only when they believe the business cares. Learn how to create an effective customer feedback channel.

    Customers are usually keen on giving feedback, but only when they believe the business cares about hearing their thoughts.

    These 6 methods to create customer feedback channels encourage interaction and provide actionable data you can use to improve your company now.
    https://www.business.com/articles/6-customer-feedback-channels-you-should-be-using/
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Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of User Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.