Tags: cx-metrics*

1 bookmark(s) - Sort by: Date ↓ / Title / Voting /

  1. The business climate is changing fast, regardless of what sceptics say. To adapt to the new environment, businesses across all sectors need to understand the magnitude of the shifts taking place. They may seem small and incremental right now, but would you know when a critical mass is reached? And would you know well enough in advance to plan for it?

    Just think of climate change as an analogy and the City of Cape Town as an example of how catastrophic the results can be when you don’t pay attention to the small changes, or wait and act when it’s already too late.
    http://www.marklives.com/2018/04/the-cx-files-the-cx-metrics-that-matter-most-to-customers/
    Tags: , , by eringilliam (2018-04-13)
    Comments - Voting 0

Top of the page

First / Previous / Next / Last / Page 1 of 1 User Feedback News: tagged with "cx-metrics"

Make sure to check out our other labels too:

About - Made with in Rotterdam

Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of User Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.