User Feedback: The Secret to Successful User Onboarding

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  1. When I think of user onboarding, I am always reminded of the famous IKEA effect. Those of you have endured the emotional rollercoaster that comes with assembling an IKEA wardrobe or nightstand, you might already have an idea of where Im going with this. The IKEA effect is defined as the effect where you assign more value to products that youve had a hand in creating. In other words, for many of us the result is far more satisfying when weve successfully completed a task on our own. Those who have studied this effect even go as far as to say that people become more attached simply because of their own efforts. This is a good analogy when it comes to understanding the value of a good (better yet, successful) user onboarding process.
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Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of User Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.