Whether youve just launched your website or youre in the process of improving the online customer experience, customer feedback will serve as an invaluable tool in achieving your business goals. This feedback not only has the potential to provide you with insights into which kinds of problems your visitors are running into but it can also reveal which features work well for them. The easiest way to gather this feedback is via feedback forms. For WordPress users in particular, this is especially easy as there are various plugins available that serve up feedback solutions at no cost.
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