Customer Experience : Are Silos Still Tripping You Up?

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  1. Customer Experience : Are Silos Still Tripping You Up?
    In the world of digital marketing, the pursuit of complete integration is nearly as old as mainframes. However, as technological capabilities continue to evolve, the concept of complete integration takes on a whole new meaningand a whole new level of importance...
    http://adage.com/article/deloitte-digital/customer-experience-silos-tripping/310466/
    Tags: customer-experience, silos, digital-experience, by eringilliam (2017-09-20)
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