4 Customer Support Metrics that Drive Growth

1 bookmark(s)

  1. Data is the secret ingredient to an online sellers sustained success. Every business has access to databut its what you do with it that sets you aside from the rest. The data from customer experience, in particular, has come to the fore of every business in recent years. It acts as the foundation of customer success and loyalty because it can transform the service you offer. But the question is, which metrics will extract the most valuable data for your support team?
    Tags: data, customer-support, metrics, growth, by eringilliam (2017-11-29)
    Voting 0

About - Made with in Rotterdam

Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of User Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.