Halloween is slowly creeping up on us. Theres that subtle hint of pumpkin spice lingering in the air, costumes filling up all of the party stores and of course, the most quintessential Halloween movie, Hocus Pocus has taken up the number one spot on Netflix. With all of this Halloween fever around us, we simply couldnt resist adding a little Halloween flair to our blog. So in light of the holiday we want to emphasize several ways online feedback can prevent your customers from having a scary customer experience!
But before we begin, its important that you become acquainted with the most common horrors (or irritations) that online customers often encounter; horrors that can tarnish the customer experience and ultimately (if not resolved), put these customers off to your brand...
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