tjeerdtraats: user-feedback*

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  1. UX design is all about providing your users with the information they’re looking for, and doing that in the cleanest and most intuitive way possible. Sounds challenging right? Well that’s just a day in the life of a UX Designer.
    https://mopinion.com/top-25-tools-for-ux-designers/
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  2. User feedback is a tremendously valuable tool, one that allows you to continuously improve your enterprise mobile strategy and digital architecture. But before we get into the top ways to engage mobile users and elicit feedback—discussing what tools should you use and what questions you should ask in order to best elicit user feedback, first, you need to consider...
    https://www.propelics.com/top-ways-to-engage-mobile-users-and-elicit-feedback/
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  3. As banks and credit unions increasingly consider partnering with fintech firms, the main motivation is usually around enhancing the consumer experience. This is achieved through greater use of consumer insights and deployment of advanced technologies.
    https://thefinancialbrand.com/72411/banking-fintech-partnership-cx-experience-trends/
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  4. Usability is not a new concept and has been part of the healthcare discussion for several years. Healthcare solutions offering intuitive user experiences reduce clinician burden and decrease task time. Strengthening this usability, however, is still challenging. It requires us to engage our users in meaningful ways that enable them to provide actionable feedback.
    https://www.beckershospitalreview.com/healthcare-information-technology/turning-user-feedback-into-usability-success.html/
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  5. Twitter has announced it is removing support for crucial APIs needed to power third-party clients such as Twitterrific and Tweetbot.

    From Thursday the social media platform shut off APIs that enable to developers to integrate push notifications and automatically-refreshing timelines into their own versions of Twitter - meaning many popular third-party apps will suffer from a severe loss of functionality.
    http://www.itpro.co.uk/development/31719/twitter-kills-support-for-third-party-clients/
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  6. “Last year was pretty hard, I’m not gonna lie,” says Peter Deng, Uber’s head of rider experience. But as part of new CEO Dara Khosrowshahi’s push to rebrand Uber around safety, Deng says, “we’ve seen the company shift to more listening.”

    That focus on hearing users’ concerns prompted today’s change. Have a bad Uber ride when you’re busy and you might neglect to rate the driver or accidentally rush through giving them 5 stars. Forcing users to wait until a ride ends to provide feedback deprives them of a sense of control, while decreasing the number of accurate data points Uber has to optimize its service.
    https://techcrunch.com/2018/05/14/uber-mid-ride-rating/
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  7. Uber in late 2016 redesigned its Driver app but as CEO Dara Khosrowshahi highlighted on Tuesday, it’s already showing its age. Worse yet, Khosrowshahi concedes that Uber went about its last design in the wrong way – doing the work based on what they thought drivers wanted, launching it and hoping for the best.
    https://www.techspot.com/news/74101-uber-revamps-driver-app-based-user-feedback.html/
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  8. Uber is planning to tweak the historical pick-up and drop-off logs that drivers can see in order to slightly obscure the exact location, rather than planting an exact pin in it (as now). The idea is to provide a modicum more privacy for users while still providing drivers with what look set to be remain highly detailed trip logs.
    https://techcrunch.com/2018/04/24/uber-to-stop-storing-precise-location-pick-ups-drop-offs-in-driver-logs/
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  9. User personas are a challenging yet most important thing to understand when it comes to web designing. UX or user experience has been a debatable topic for quite long. While every app development company or UX designer has their own way or perception of user experience, there are some tested and fail-proof tips and ideas that will help you understand the user experience in a better way.
    https://customerthink.com/understanding-the-user-experience-tips-and-tricks/
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  10. A new research study from HTF MI with title Global User Experience (UX) Design Services Market Size, Status and Forecast 2019-2025 provides an in-depth assessment of the User Experience (UX) Design Services including key market trends, upcoming technologies, industry drivers, challenges, regulatory policies, key players company profiles and strategies. The research study provides forecasts for User Experience (UX) Design Services market till 2025.
    http://dailymarketinsight.com/36087/user-experience-ux-design-services-market-to-witness-astonishing-growth-with-key-players-webimax-smartsites-dribbble/
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Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of User Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.