tjeerdtraats: user-experience*

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  1. Like always, Mopinion is committed to providing the best possible feedback analytics solution out there. This means our team must work continuously to improve and make meaningful changes to our platform, which is made possible thanks to feedback provided by our customers. Having said that, we are really excited to announce the launch of several new features and updates, important security updates and other visual enhancements!

    Here is an overview of the latest and greatest…
    https://mopinion.com/april-product-updates-web-notification-mobile-sdk/
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  2. In an era of smart cities — that are designed to be productive, accessible and liveable — driving down pothole-ridden streets should be an annoyance of the past.

    Likewise graffitied walls or abandoned trollies, problems of yesterday’s urban environment.

    Yet the concept of smart cities remains exactly that, an idea yet to materialise and a theory yet to transition into practice.
    https://www.arnnet.com.au/article/637509/how-one-sydney-start-up-connecting-smart-cities-citizens/
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  3. Payment solutions have come a long way from cash and chip-and-pin, and high-profile technology, such as Amazon Go, is making it one of the most watched areas of retail. In this interview, RetailTechNews speaks to Will Broome (pictured below), CEO & founder, Ubamarket, who are bringing this sort of technology to the UK, to understand why change is required when it comes to payments.
    https://www.retailtechnews.com/2018/04/13/the-rapid-pace-of-change-in-payments-qa-with-ubamarket/
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  4. The unrelenting evolution of technology shows no signs of abating.

    And nowhere is this more clearly evidenced than in ecommerce.

    Gone are the days when shoppers would meander online to determine if an online order was right for them.

    Today, technology is not only helping customers keep track of their purchases and giving them different options for paying, it's also fundamentally altering the ways in which those consumers interact with online retailers.
    https://www.manchestereveningnews.co.uk/business/business-news/manchester-ecommerce-ukfast-technology-digital-14544507/
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  5. There are three core segments in e-commerce: marketplace, payments, and logistics. Of the three, payment is the most sensitive segment for the obvious reason that it handles your customer’s money and therefore, by extension, affects your bottom line.

    With that in mind, how do you figure out the types of payments you should accept and how to integrate that into your new online store? What kind of security would you need? And what about compliance with local regulations and standards?
    http://techwireasia.com/2018/04/what-you-need-to-know-about-payments-in-e-commerce/
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  6. We no longer have to imagine the idea of talking robots and artificial intelligence via sci-fi literature and future-gazing motion pictures. With the power of cognitive-first applications and machine learning, organisations around the world are leveraging cognitive computing across industries such as manufacturing, healthcare, agriculture, marketing and defence to name just a few. By analysing masses of data collected through connected devices, sensors and user journeys, cognitive computing can support smarter solutions by processing the data efficiently.
    https://www.itproportal.com/features/is-your-business-ready-to-go-cognitive-first/
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  7. What is an e-commerce site without mobile-ready designs? Obviously antique! Mobile devices are the present and the future of e-commerce and marketing. Mobile users took over desktop traffic a long time ago. Irrespective of your website builder platform and CMS, you need to take a step towards optimizing your website for your mobile using customers right now. A good mobile-ready site is easy, light, fast and navigation-friendly.
    https://www.socpub.com/articles/e-commerce-tips-future-proofing-your-magento-website-better-ux-15952/
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  8. Uber is planning to tweak the historical pick-up and drop-off logs that drivers can see in order to slightly obscure the exact location, rather than planting an exact pin in it (as now). The idea is to provide a modicum more privacy for users while still providing drivers with what look set to be remain highly detailed trip logs.
    https://techcrunch.com/2018/04/24/uber-to-stop-storing-precise-location-pick-ups-drop-offs-in-driver-logs/
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  9. The display notch of the OnePlus 6 will be hideable, the company’s co-founder and Chief Executive Officer Pete Lau said Wednesday. While responding to a fan question posted on the firm’s official product forums, Mr. Lau revealed the Chinese phone maker initially opted against the ability to hide the cutout of its next Android smartphone but went back on its decision following user feedback. Regardless, “the best way to experience the OnePlus 6 is using the full potential of the display,” the official said.
    https://www.androidheadlines.com/2018/04/oneplus-6-display-notch-to-be-hideable-due-to-user-feedback.html/
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  10. A customer-centric approach has always been a fundamental strategy for business. However, lately it seems to have become more of an idyllic vision than a reality.

    Technology allows us to reach customers across the globe. But, it has simultaneously driven us further apart. Whereas businesses used to be in tune with their customers' every need, many corporations today have gained a reputation for being both out of touch with their customers, and slow to innovate.
    https://www.entrepreneur.com/article/308367/
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Mopinion is a proud sponsor of User Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.