tjeerdtraats: innovation*

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  1. Mopinion is dedicated to providing its customers with the best possible feedback analytics software on the market. In order to maintain this status, our team strives to make constant and valuable improvements to our platform. We do this using the feedback provided directly by our customers. That being said, we’re happy to announce the release of the seven exciting new updates, including new machine learning technology, new feedback form metrics, and much more.
    https://mopinion.com/november-product-update/
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  2. Twitter has announced it is removing support for crucial APIs needed to power third-party clients such as Twitterrific and Tweetbot.

    From Thursday the social media platform shut off APIs that enable to developers to integrate push notifications and automatically-refreshing timelines into their own versions of Twitter - meaning many popular third-party apps will suffer from a severe loss of functionality.
    http://www.itpro.co.uk/development/31719/twitter-kills-support-for-third-party-clients/
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  3. Now if a user says “Hey Google, video call Mom,” up pops Google Duo — as long as the app is installed.

    Google Duo, first announced in 2016, is a video chat app — much like Apple’s FaceTime — however, it’s available for both Android and iOS. It has a few features that can’t be found on its rival’s app, such as the ability to leave video messages rather than voicemails, preview the caller’s live camera before answering and it’s also not necessary for both parties to have the app.
    http://www.freemalaysiatoday.com/category/leisure/2018/07/25/users-can-now-ask-google-assistant-to-video-call-on-duo/
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  4. When we think about apps, we usually think about what we can see on our smartphones. In reality, that only scratches the surface of a highly lucrative industry where software is changing the face of business.

    There are countless bespoke apps out there commissioned by organisations who need tools that can help people do their jobs that bit more easily.
    http://www.itpro.co.uk/business-apps/31487/what-makes-a-great-bespoke-business-app/
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  5. We’ve all heard of Netflix – the media streaming service has around 118 million subscribers, and for Q1 of 2018 they posted a 42% increase in revenue from last year. One of the reasons behind these impressive numbers is that Netflix is a multi-channel success story. That is evidenced by the fact that although 70% of sign ups happen on mobile and desktop computer, 70% of total viewing then happens on TVs. In other words, users of Netflix engage with the platform on a variety of devices, so the transitions between these need to be seamless in order to deliver a truly multi-channel experience.
    https://www.business2community.com/mobile-apps/what-we-can-learn-about-first-time-user-experience-from-the-netflix-app-02052094/
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  6. It’s no secret healthcare has improved with technology. I can schedule an appointment with my doctor, view my medical record, and fill a prescription all from an app on my phone. Robotics has changed the way surgery is completed. Human organs are being printed using 3D printers. However, with all these amazing steps towards healthcare of the future, we are missing one important factor: digital user experience.
    https://www.forbes.com/sites/danielnewman/2018/04/20/why-digital-transformation-in-healthcare-needs-to-prioritize-user-experience/#7f495b3e4bb8/
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  7. One of the most valuable contributions to any piece of software is user feedback. We love the extremely open communication in our community, and we work hard to utilize the feedback it provides. We receive over 500 comments, emails, and forum posts every week- and many of them contain feedback on the calendar. There are even more votes each week on feature requests in our UserVoice tracker.
    https://theeventscalendar.com/the-importance-of-user-feedback/
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  8. In life and business, it’s important to distinguish between the types of feedback we receive and the feedback we actively seek it out from the right people.
    https://www.influencive.com/identify-feedback-level-business/
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  9. Social networking giant Facebook, which has been embroiled in a data breach controversy, today said it will host a series of public events across various countries, including India, as part of its efforts to improve and refine its community standard guidelines.
    http://www.bgr.in/news/facebook-to-seek-user-feedback-to-improve-community-guidelines/
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  10. Uber is planning to tweak the historical pick-up and drop-off logs that drivers can see in order to slightly obscure the exact location, rather than planting an exact pin in it (as now). The idea is to provide a modicum more privacy for users while still providing drivers with what look set to be remain highly detailed trip logs.
    https://techcrunch.com/2018/04/24/uber-to-stop-storing-precise-location-pick-ups-drop-offs-in-driver-logs/
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Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of User Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.