Do you collect user or customer feedback? If so, how are you using it to improve your website or online business? Reaching out to your visitors and asking them how they like your site and areas for improvement is one of the best ways to better your product or business.
http://www.addthis.com/blog/2015/09/29/5-ways-to-collect-user-feedback-and-improve-your-website/#.Wv1xt0iFPIV/
So you’ve started your company, you’ve been building like crazy, and you’ve just launched your first prototype. What’s the next step (after congratulating yourself, of course)? Well, sit back, watch, and—get ready to learn.
As you see your first few users try out your product, you should be asking yourself (and them!) all kinds of questions: Were the assumptions on which you built the product correct? Do users find it captivating and valuable? What’s missing? What’s confusing? Often times, you’ll find that there are features that you thought were important to users that aren’t—and vice versa.
So, once you launch your alpha, your beta, or really any major product or feature, use these methods for collecting great feedback.
https://www.themuse.com/advice/tell-me-what-you-think-4-great-ways-to-get-user-feedback/
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